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Frequently Asked Questions (FAQ)

Digital Banking / Bill Payer

How to process Stop Payments (Online)?

Once logged in to Digital Banking, open the main menu on the left hand side of the screen and locate Services.  From within that menu click on Stop Payment and fill in the information on the adjoining screen.  You must choose single or multiple checks as well as the account and check number(s) you wish to place a stop payment on.  Click on Request Stop Payment to submit.

Lending

Membership

What are your rates on Automobile Loans?

You can find all of our auto loan information by visiting our auto loan page

To learn more about buying a car, check out our education series on auto loans.

Who is eligible for Membership?

Membership is open to

  • University of Miami faculty, staff, students, alumni and their immediate families
  • UHealth staff and their immediate families
  • Florida International University faculty, staff, students, alumni and their immediate families
  • St. Thomas University faculty, staff, students, alumni and their immediate families
  • Anyone working in the Legal Field in Law Firms, the Court System or in any business that provide services to the legal community in Miami-Dade, Broward, Palm Beach and Monroe Counties
  • Anyone working or living in Miami-Dade County
  • Membership in Florida Consumer Council.  To learn more visit: https://floridaconsumercouncil.org/

Shared Services

What is Shared Branching?

Shared Branching is a network of credit unions across the country that actually "share" their participating branches with each other. If you are a member of a participating credit union, you can use any other participating credit union's branch, identified by the Shared Branching "Swirl."

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