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**FRAUD ALERT** Our team will never ask your username, password, or the one-time authorization code received through a SMS/text, email, voice call, or two-factor authentication application. We will never ask you for the CVV code on your card or related PIN.  If you suspect you are speaking to a fraudster, hang up and call us directly or come by any one of our branch locations to verify if we've been trying to contact you.  

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FAQ

 
Dear Members,  

Consumer Alert: Advance Fee Loan Scams

The Florida Office of Financial Regulation (OFR) warns Floridians of frequent advance fee loan scams. The scam starts when a consumer is told that they qualify for a loan or credit card, but must pay a fee, security deposit or insurance to process their application. Once you pay the fee, the scammer walks away with your money, leaving you without a loan.

To avoid becoming a victim, follow these tips:

  • Verify the lender license. The OFR provides consumers with convenient online access to licensing information of lenders and investment professionals who are licensed in the State of Florida.
  • Don’t pay for the promise of a loan. It is illegal for a loan broker to charge any fees in advance of a loan closing.
  • Question any fees. You may be asked to pay processing and application fees or the first month’s payment. If you are you are assessed a fee prior to closing, and you are not dealing with a licensed lender, you may be the victim of advance fee loan fraud. 
  • Get your agreement in writing. Ask the lender to detail in writing specifically why the fee is being assessed. If you’re dealing with a loan broker and paying an advance fee to receive the loan, chances are it’s a scam.
  • Be wary of companies that advertise “No Credit Check” or “Guaranteed Loans.” No loan is ever guaranteed.

To report suspicious activity, please file a complaint with the OFR online or call 850.487.9687.


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