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**FRAUD ALERT** Our team will never ask your username, password, or the one-time authorization code received through a SMS/text, email, voice call, or two-factor authentication application. We will never ask you for the CVV code on your card or related PIN.  If you suspect you are speaking to a fraudster, hang up and call us directly or come by any one of our branch locations to verify if we've been trying to contact you.  

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Urgent: Would you like to help to prevent fraud on your account? Then please tell us if you have changed your contact information! We have no way to contact you if we observe suspicious activity on your account, if we do not have this information. You can update your contact information by logging into e*branch, visiting a branch near you, or by calling University Credit Union’s Call Center at 786-425-5000.


When traveling outside your local area or to other countries , please notify University Credit Union before your trip. Debit and Credit card activity is monitored 24 hours a day and irregular or suspicious charges outside your local area may be declined. Notifying University Credit Union can prevent unnecessary blocks on your Debit or Credit card during your travel. To notify us of your travel by telephone, please call University Credit Union Call Center at 786-425-5000 ,Monday –Friday , 8:00 a.m. to 5:00 p.m.



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