Once logged in to e*branch, open the main menu on the left hand side of the screen and locate Services.  From within that menu click on Stop Payment and fill in the information on the adjoining screen.  You must choose single or multiple checks as well as the account and check number(s) you wish to place a stop payment on.  Click on Request Stop Payment to submit.

Simply click on Forgot Password just below the password box when you go to login.  Provide your User ID.  Select how you wish to receive your security access token, email, text or telephone depending on what you have previously set up.  Follow the onscreen instructions and update your password.

Of course.  Once logged in to e*branch, open the main menu on the lefthand side of the screen and locate Services.  From within that menu click on Card Management.  An image of your card should appear on the right along with options to enable or disable the card.  Check the box to either turn your card off(Disabled) or check it again to turn back on (Enabled).

Yes, once logged in to e*branch, open the main menu on the lefthand side of the screen and locate Services.  From within that menu click on Card Management.  An image of your card should appear on the right along with options to enable or disable the card.  Below that image should appear a box that states "Travel notifications".  Click on that box and you will be taken to a new screen that will ask you to provide the following information which includes where will you be traveling and a contact number where you may be reached.

Great question and we have a page dedicated to this.  Please visit https://ucumiami.org/en/online-services-2/ebranch-2 for all the details on our remote deposit service.

Information regarding what P2P services University Credit Union supports may be found here, https://www.ucumiami.org/en/cash-apps

Once logged in to e*branch, open the main menu on the left hand side of the screen and locate Statements. Here you will find 3 options. Option 1 is Account Statements which are the statements for your University Credit Union accounts. Option 2 is Card Statements which are your University Credit Union Mastercard statements. The last option is Statement Delivery Preferences which is where you would go to enroll in e-statements. **Please note** electronic statements are not enabled by default. Members must enroll via the Statement Delivery Preferences function.

In e*branch, open the main menu on the left hand side of the screen and locate Transactions.  On the sub menu you will see Online Activity as an option and click on it.  The right hand screen will provide you with three options; Single Trasnaction, Recurring Transaction and Mobile Deposit.  If you choose Mobile Deposit, the screen will show the last 10 days of deposit history.  Click on the deposit item to see additonal details incuding the status of the deposit.  If you need additional help, you may contact our Call Center Monday through Friday 8am - 5pm at 786.425.5000.

You can find all of our auto loan information by visiting our auto loan page here. 

To learn more about buying a car, click above to check out our series on auto loans.

University Credit Union offers several Mastercards to meet your needs.  You can find out more by visiting https://ucumiami.org/en/loans/credit-cards.

How to pick a credit card!

University Credit Union offers both Home Equity and Home Equity Lines of Credit to meet your needs.  You can find out more by visiting https://ucumiami.org/en/home-equity-and-mortgage-loans/item/409

There is no simple answer to the question of refinancing.  May we recommend that you review our program on Mortgage refinancing that you can access any time of day.  You can find out more by visiting https://ucumiami.everfi-next.net/student/dashboard/smart-finance/owning-a-home/2641#mortgage-article  

Membership is available to University of Miami, Florida International University and St. Thomas University faculty, staff, students, alumni and their immediate families.  Additionally, anyone working or living in Miami-Dade County is eligible for Membership as well as anyone working in the Legal Field in Law Firms, the Court System or in any business that provide services to the legal community in Miami-Dade, Broward, Palm Beach and Monroe Counties is eligible for membership in University Credit Union.

Membership is limited to your immediate household.  However, if the relative is living locally at least part of the year then they may be eligible for membership.  Please contact us at 786.425.5000 so we may better assist you.

University Credit Union is a member of Shared Services.  All University Credit Union members may utilize services at over 5,600 branch locations nationwide to conduct fee free in branch transactions, just as would at your current University Credit Union Branch.  As a security function for your financial protection, University Credit Union does limit the amount you may withdraw/transfer from any one location.  Please contact us at 786.425.5000 for additional details.  To find a shared service branch location near you, please visit https://co-opcreditunions.org/locator/?ref=allco-op.org&sc=1