Email:

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Please do not place transactional requests that require immediate action on your account on this e-mail.

Call Center:

(786) 425-5000
(305) 253-4124 Fax
Mon-Fri 8:00am to 5:00pm

Automated Account Phone

Bank 24 hours a day, 7 days a week from any phone.
(786) 425-5050
(800) 898-2498 Toll Free outside Miami Dade County

Postal Mail:

University Credit Union
13241 SW 136th Street
Miami, FL 33186

MasterCard Member Service

(800) 449-7728

From Outside Country

(727) 299-2449

To report lost or stolen cards:

MasterCard (Credit):
(866) 820-3951 
24 Hours a day

VISA Check (Debit):
(800) 472-3272, press 2 for Lost / Stolen
(800) 992-3808, Activate Card
(973) 682-2652, International Callers
24 Hours a day