Call Center

Local: 786.425.5000 or
Toll-Free Within Florida (Outside Miami-Dade County): 800.230.4832

When you call the Credit Union Call Center at 786.425.5000 Mon-Fri 8:00am to 5:00pm, our staff is here to give you the personal service and attention that you experience at our branch offices. If you need account service or additional information about any credit union product or service, you can call on our friendly and professional staff to assist you. It's personal service that's just a phone call away.

 CU24 ATM Locator - Find a fee free ATM nearest you.

Credit Union Service Centers

Members may use any Credit Union Service Center in the United States for teller transactions. Just look for the Service Center swirl! Click here to find a Credit Union Service Center location wherever you live, work, or travel.

Branch Locations & Hours 


West Kendall Center Branch
Google Map
13241 SW 136th Street
Miami, FL 33186
Lobby Hours:
Mon-Fri 9:00AM - 5:00PM
Saturday 9:00AM - 12:00PM
Drive Thru Hours:
Mon-Thu 8:00AM - 5:00PM
Friday 8:00AM - 6:00PM
Saturday 9:00AM - 12:00PM
ATM & Night Deposit

Whitten University Center (ATM ONLY) at UM
Google Map
1306 Stanford Drive
Coral Gables, FL 33146
ATM (Cash Dispenser Only - Non Deposit Taking)

St. Thomas University
Google Map
Kennedy Admin. Building
16400 NW 32 Ave.
Miami, FL 33054
Every other Wednesday of each month 9:00AM - 4:00PM

Red Road Branch
Google Map
6250 SW 57th Ave.
Miami, FL 33143
Mon-Fri 9:00AM - 5:00PM
NEW Saturday 9:00am - 12:00pm
ATM & Night Deposit

Medical Center Branch
Google Map
Park Plaza West
1611 NW 12th Avenue
Miami, FL 33136
Mon-Fri 9:00AM - 5:00PM
ATM & Night Deposit

FIU Modesto A. Maidique Branch
Google Map
Blue Parking Garage
10880 SW 16th Street
Miami, FL 33199
Mon-Fri 9:00AM - 5:00PM
2 ATMs

FIU Biscayne Bay Branch
Google Map
Wolfe University Center, Room 142
3000 NE 151st Street
North Miami, FL 33181
Mon-Fri 9:00AM - 5:00PM
ATM & Night Deposit

Did You Know?

University Credit Union will be upgrading the telephone system and automated account phone on Wednesday January 24, 2018.  These systems will be down for several hours starting at 5pm on the 24th.  We will be working with our vendors to restore these systems as quickly possible.  Please check back for updates.  e*branch and all other electronic services will remain available during this time.  Thank you.